Emergency Maintenance

	EMERGENCY MAINTENANCE

	FOR EMERGENCY MAINTENANCE CALL 704-500-6727

	The above number is a dedicated number to Keller Williams LKN Property Management Services' 24/7 on-call Property Manager. If you call and do not reach the on-call Property Manager, please leave the following information and you will receive a call back within 30 minutes. Name Address Telephone Number where you can be reached Brief description of the emergency maintenance The Emergency Maintenance Number is for Emergency Maintenance only and should not be used to request normal maintenance. For normal maintenance you should submit a Maintenance Request. Emergency Maintenance is for an event that has caused major damage to the Property and/or is causing damage to the property and requires immediate attention otherwise major damage to the Property will occur and/or for a condition related to the property that is life threating. Below are examples of events and conditions that are considered an Emergency Maintenance and suggested actions to follow: Fire inside the house Ensure everyone is safe Call 911 to report the fire Then call our 24/7 on-call Property Manager Gas Leak Evacuate everyone from the house Call the gas company Then call Mark-It Propertie Major Water Leak Shutoff the main water value to the house and/or any localized shutoff valve Then call our 24/7 on-call Property Manager Do not call the plumber unless you are unable to shutoff the water and the water leak is causing damage to the house Natural Disaster that caused damage to the house Call 911 if you need help Then call our 24/7 on-call Property Manager No Heat and the temperature in the house is below 50 degree Call our 24/7 on-call Property Manager Below are examples of events and conditions that are considered normal maintenance and should not be reported as an Emergency Maintenance: A dripping faucet or stopped-up drain A running toliet or stopped-up toliet (unless there is only one toliet in the house) A shingle blowing off the house or a tree falling in the yard due to a storm A power outage attributed to a local power outage An appliance is not working The air conditioning unit is not working The garage door opener is not working A window is cracked or broken

	Keller Williams Realty Lake Norman
Licensed in North Carolina
Copyright © 2000-2010 Keller Williams ® Realty. - a real estate franchise company. All information provided is deemed reliable but is not guaranteed and should be independently verified. Properties subject to prior sale or rental.